elevator technician working on elevator

Service and maintenance

Keep your lift operating at peak performance

Australian lift code requires regular maintenance for elevating devices. For commercial premises, maintenance is required more frequently.

With proper maintenance, lifting devices provide many years of safe and reliable use. We offer Preventative Maintenance Agreements (PMA) to ensure your lift is serviced on a regular basis.

Savaria products are backed by a 3-year manufacturer's limited parts warranty when you have a PMA, and a 1-year manufacturer's limited parts warranty with no PMA. For other products, please contact your local Savaria representative. If your product is still under warranty, you must use an authorised Savaria technician to service your lift.

Effective for elevators and lifts sold after Jan 1, 2021. For equipment installed before this date, please contact your local Savaria representative to verify the warranty term provided with your equipment.

If you require service and your product is no longer under warranty, contact the location where you purchased your product.

Due to the technical nature of our products and safety concerns, we only provide technical support to authorised Savaria representatives. 

If you need an Owner's Manual for a current product, please call us on 1300 736 402.

Savaria Warranty
Download a copy of the warranty policy for Savaria products:

Warranty - Outside North America

Local Contacts

Brisbane – Head Office
1300 736 402
info@savariaaustralia.com.au

Melbourne Showroom 
1300 736 402 
info@savariaaustralia.com.au

Sydney
02 8544 8706
charles@masterlifts.com.au

Adelaide
08 8277 1575
sales@samasterlifts.com.au

Cairns
07 4039 3100
masterliftscairns@bigpond.com

 

Emergency Breakdown Numbers

Brisbane – Head Office
1300 652 823
Melbourne
1300 652 823
Sydney
1300 652 823 & 02 8544 8706
Adelaide
08 8277 1575
Cairns
07 4039 3100